Avg Satisfaction
7.0
Target: ≥ 8.0
NPS Score
6.7
3 responses
Open Complaints
1
Linked to CAR-002
| Client | Job | Type | Rating | NPS | Comment | Status |
|---|---|---|---|---|---|---|
| Strata Corp WA | Onslow Rd Inspection | Compliment | 9/10 | 9 | Excellent report quality and fast turnaround. | Closed |
| JLL Perth | Balcatta PM | Complaint | 4/10 | 3 | Scheduled maintenance was delayed by 2 days without notification. | Investigating |
| CBRE Perth | Colin St Inspection | Compliment | 8/10 | 8 | Professional drone inspection. Report was detailed and useful. | Closed |